Wednesday, December 5, 2007

Ratchet-X and Windows Vista

We've recently received a flurry of questions regarding Ratchet-X support for Windows Vista. Here's the current status. Ratchet-X does work under Vista in terms of recognizing screens, extracting and pasting data. The current issue we have is that the alert button (the button that appears in your integrated application's title bar), does not render properly under Vista. While we can implement a quick fix, since only 2% of our site's visitors and downloaders are Vista users, we've decided to take this opportunity and bite the bullet on a bigger issue we've been deferring for some time."

We've had a number of users express a preference for the alert button being "appended" to the integrated application window rather than inserted it into the title bar. If you've ever used WebEx or GoToMeeting and with an IM package, you've seen this technique employed. So, based on these preferences and the Vista rendering issue, we've decided to tackle the problem in one fell swoop.

This being the case, we anticipate certifying Ratchet-X for Windows Vista in early 2008 (Q1). If you have any questions or comments, as always, don't hesitate to contact us or post a comment here.